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Your naba88 account connects to Rocket, Upay, and Bank Transfer so you can move funds without switching tools. Every deposit and withdrawal runs through the payment section inside your account — check the fields and limits shown there for your eligible region.
When you want to add funds, your account deposit counter is the starting point. We support Rocket, Upay, and Bank Transfer as deposit routes — each one already in the payment section when you log in. Select the method that matches what you have in hand, enter the amount, and follow the confirmation fields shown on screen. Your balance updates once the transaction clears on our end. Do not close the page mid-step; if anything is unclear, the confirmation screen will show you the status before you leave.
Go to your account, select the deposit section and choose the payment method — Rocket, Upay or Bank Transfer — that you plan to use.
Type the amount you want to add. The minimum and maximum allowed will appear on screen; stay within those figures before confirming.
Follow the steps shown for your selected method. For Rocket or Upay, this means confirming through your mobile wallet as prompted.
Once the transaction clears, your updated balance will show in the account area. If the balance has not changed, check the transaction history first.
Withdrawals move your account balance back to the payment method you used or have on file. Open the withdrawal section inside your account and select Rocket, Upay, or Bank Transfer. The fields there will ask for the amount and, depending on your account status, may ask you to confirm ownership of the receiving wallet before the request is submitted. Enter only the details that match your registered payment method — the account area shows exactly which fields are required.
Log in to your account, go to the banking area, and select the withdrawal option. The available payout methods will be listed there.
Select Rocket, Upay or Bank Transfer. Enter the amount within the limits shown on screen, then move to the next confirmation step.
Depending on your account status, a verification step may appear. Follow only the fields the withdrawal screen actually shows you.
Once submitted, track the status in your transaction history. Do not submit a duplicate request before the first one resolves.
Before your first withdrawal — and sometimes at other account milestones — you may be asked to complete an account check. The fields and instructions for this appear directly in your account area; we do not publish a universal list of required documents here because what is needed depends on your account history and the verification step currently shown to you. Work through only the fields that appear on your screen. Submitting documents or details not requested will not accelerate the process and may create confusion on the review end.
Log in and look for any active verification prompt. If none appears, your account does not currently require additional identity steps.
Complete the specific fields and upload only what the verification screen asks for. Do not volunteer extra documents not requested in the form.
After submitting, the account area will update to reflect the review status. Avoid resubmitting the same information while a review is still open.
If a verification step is confusing or appears incorrectly, contact us through the published support route inside your account for direct clarification.
We have configured three payment routes for Bangladesh account holders: Rocket, Upay, and Bank Transfer. Each method is available inside the deposit and withdrawal sections of your account. Which methods are active for you depends on your account status and eligible region — the payment section inside your account will always show the current options. We do not add or remove payment methods without updating the account area, so that is always the accurate reference point.
Rocket is a mobile financial service that works directly from your phone. Select it in the deposit or withdrawal section and follow the confirmation steps shown in your account.
Upay is a local wallet option available for deposits and withdrawals. Your account area will display whether Upay is active for your region and account type.
Bank Transfer lets you move funds directly from a Bangladesh bank account. Follow the account details and reference instructions shown in your payment section carefully.
After any deposit or withdrawal, both your mobile wallet and your naba88 account will carry a record of the transaction. When these records do not match immediately, check the reference details on each side before contacting support. Most discrepancies are resolved by comparing the transaction reference number from your wallet app against the entry in your naba88 account history. Keep your wallet confirmation message until your account balance reflects the change.
Your wallet app generates a transaction reference when a payment is sent. Write this down or screenshot it — it is the fastest way to match a specific deposit or withdrawal on the account side.
The account transaction history uses status labels such as pending, confirmed, or under review. Check the label before assuming a transaction has failed; pending does not mean rejected.
Every deposit and withdrawal request is logged in your account history with a timestamp. Cross-reference the time shown there against your wallet confirmation to confirm they describe the same event.
Hold on to your wallet confirmation message and any reference number until your account balance or transaction record updates. This evidence is what our support team will ask for if you raise a query.
Every transaction on naba88 goes through the account system, not through a third-party link sent by message or email. Staying on the correct domain is the first line of defence — always access your account through the published naba88 address. From there, our system handles the routing of your payment to the correct method on file.
Access your account only at naba88. If a link arrives by message or email asking for payment details, do not use it — go directly to the site and log in from there to initiate any transaction.
Withdrawal requests are checked against the account identity on file before they are processed. This step protects your balance from being moved to an unregistered payment method.
The payment method you withdraw to must match the one registered on your account. We do not process payouts to wallets or bank accounts that have not been verified through the account system.
If you see an unexpected transaction or cannot access your account, use the support route published inside your account area. Do not share account details with anyone outside that channel.
These questions cover the most frequent topics around deposits, withdrawals, account verification and what to do when something does not go as expected. If your question is not here, the account support route is the next step.
Your deposit section shows the methods currently active for your account. We support Rocket, Upay, and Bank Transfer for eligible Bangladesh accounts. Check the deposit area directly to see which options are available to you right now.
The minimum deposit amount is shown on screen when you select a payment method inside your account. We do not publish a universal figure here because minimums can vary by method and account type — always read the limit shown before confirming.
Go to the withdrawal section in your account, select Rocket as the payout method, and enter the amount within the limits shown. If a wallet verification step appears, complete it before submitting. Track the status in your account transaction history.
A pending status means the transaction is still being matched between your wallet and our account system. Compare your wallet reference number against the entry in your account history. If the status does not update, contact us through the published support route.
Verification requirements depend on your account status and history. If a verification step is required before your withdrawal, it will appear in your account area. Complete only the fields shown — no action is needed if no prompt appears.
Bank Transfer is available as a standalone option for deposits and withdrawals on naba88. Select it in the payment section and follow the bank details and payment reference instructions shown there. Availability depends on your eligible region.